Recently, I had clients purchase a home in a rural setting. The inspection identified a plumbing
issue that would need to be addressed upon closing. My clients husband is exceptionally busy
man and would not be able to be present at the time the plumber was there.

The plumber who I normally recommend for my clients was not available to do the job so I found another one who was available. Since I had not used this plumber before, and given my clients husband would not be present I made a point of being there for my client to ensure all went well.

I wanted to ensure he understood exactly what needed to be done and to ensure my client was taken careof with the same type of customer service that I provided. As it turned out the plumber was
awesome and the job was done on time and on budget.

My client was not expecting me to assist in that regard but was very grateful…the result …
Happy and thankful client.

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